Question 1

I have a disability. Will an Acorn Stairlift be suitable for me?

Accepted Answer

All Acorn Stairlifts in the UK have been designed to ease difficulty with many disabilities. Why not contact us today to talk through your circumstances and the options available to you?

Question 2

What is the maximum weight that an Acorn Stairlift will carry?

Accepted Answer

The Acorn 130 Straight stairlifts have a maximum user weight of 127kg. The Acorn 180 Curved stairlifts have a maximum user weight of 120kg. However, there are customizations that could be done to cater to different user weights, so be sure to contact us to discuss this.

Question 3

My staircase is quite narrow. Will an Acorn Stairlift fit?

Accepted Answer

We understand that stairlifts in the UK are not a size-one fits all. Stairlifts come in many different sizes and shapes, for good reason. There are types that have 'fans' of steps either at the top or the bottom of the stairs. There are even those that have sub-landings. It's usually possible to install two straight stairlifts, construct 'infill' boxes, or even fit a transfer platform. All of the following options could be cheaper than installing a stairlift that’s specifically built for narrow stairs. Don’t worry though; an expert surveyor will know how to advise you on the best option for your home.

Question 4

How long does it take to install an Acorn Stairlift?

Accepted Answer

If your Acorn Stairlift has been manufactured to the exact dimensions of your the UK home, it can take less than an hour! A curved stairlift may take longer to install, but any disruption is kept to an absolute minimum. Before an Acorn Installer leaves your home, they will make sure that the stairlift is tested thoroughly and demonstrate all the features - making sure you are perfectly happy and know how to use it. Of course, they'll leave everything as clean and tidy as you had it before.

Question 5

How much does an Acorn Stairlift cost?

Accepted Answer

The price of a stairlift in the UK depends on a number of different things. Stairlifts from Acorn Stairlifts are not just custom-made for your staircase. The price is affected by many different aspects, which Acorn Stairlifts' trained surveyors assess before leaving you with an accurate written quotation. This includes your own personal requirements, grants and assistance, the design of your staircase, and what elements surround your staircase. For your quote, arrange a no-obligation free survey today.

Question 6

What kind of warranty does Acorn offer?

Accepted Answer

Your Acorn Stairlift comes with a fully comprehensive 12-month warranty. If any component should fail due to faulty manufacture during the first year of ownership, Acorn will send round one of their fully trained service technicians to get your stairlift back to full working order free of charge. After that, they have several different cover plans available to suit a range of budgets. Remember that an Acorn stairlift is a very, very reliable piece of equipment. Acorn stairlifts are manufactured to the world's highest standards and exceed the requirements of most, ensuring safety, reliability and engineering excellence. Why not contact us and ask about Acorn Stairlifts' extended warranty cover plans?

Question 7

Will I need to redecorate after my Acorn Stairlift is installed?

Accepted Answer

The Acorn Stairlift is fitted to your staircase, not the wall, so there's a minimum of disruption to your the UK home, and no unsightly repairs to be made. Acorn Stairlifts' expert installers will install, test and demonstrate your stairlift, and leave your home just as tidy as they found it.

Question 8

What happens if there is a power outage, will I be stranded?

Accepted Answer

An Acorn Stairlift is battery powered and will continue to work even if you have a power cut at your UK home. Acorn pioneered the use of DC (battery) power in stairlifts. When the Acorn 130 stairlift was designed, it was chosen due to the inherent advantages of safety and the ability to operate normally during a power failure. All of Acorn's stairlift competitors have followed this lead and now offer a battery powered product. Such are the advantages of this technology!

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